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  • Benidorm
  • Costa Blanca
  • Servigroup Castilla

Servigroup Castilla

TripAdvisor Review
Spain, Europe
Costa Blanca

The hotel is situated in a quiet area of Benidorm, 400 m from Levante Beach, and 1 km from the tourist centre and old town. Guests have a wide variety of restaurants, bars and shops 100 m away, and it is around 50 m from the nearest public transport stop.

This quiet and modern beach hotel has 11 floors and 132 double rooms. In the hall guests will find a 24-hour reception with money exchange service, luggage room, more services and 2 lifts. The establishment offers a bar-café, meeting room, TV room, terminals with Internet connection (local charge), and an air-conditioned buffet with a show cooking style restaurant. The hotel has a garage for guests (local charge and subject to availability). There is also a laundry service and 24-hour room service (local charge applies to both). Moreover, there is a playground for kids.

The hotel provides fully equipped rooms with air conditioning by fan coil system and heating, full bathroom with hairdryer, balcony, direct dial telephone and satellite TV. It also has a minibar that can be use as mini fridge (local charge) and safe box (local charge).

The establishment has a large sun terrace with outdoor swimming pool and children's pool, sun loungers, parasols and a garden area. There is also a gym (free) and a sauna (local charge). The hotel offers a wide range of evening entertainment programmes for adults, depending on the season. The nearest golf course is only 5 km away.

The restaurant offers buffet style meals.

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

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7 nights
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Facilities

  • Garage*
  • 24-hour reception
  • Wired Internet*
  • Room service*
  • Laundry service*
  • Air conditioning in public areas
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Garden
View all
  • *Some facilities may incur an additional fee

The Local Area

Trip Advisor Reviews

TripAdvisor Review

First time in Benidorm

Review by david m Ballymena, United Kingdom

The hotel is in a relatively quiet location which for Benidorm is a bonus. However it is only a short walk to the beach, bars and restaurants. Staff throughout the hotel, and especially in the restaurant are friendly and helpful...

Both the hotel and rooms are clean, tidy and well maintained. There is plenty of storage space in the rooms. Frequent change of towels - to me it seemed like every day but could not be absolutely certain. Never heard any noise from adjacent rooms so sound insulation must be good - not always the case in holiday hotels. Went half board and there was a large selection of good quality food at both breakfast and dinner. Use of the room safe was free and operated by the room key card. The only potential short term drawback is that the local authorities are carrying out major roadworks outside the hotel - why they do this coming up to the main holiday season is beyond me (probably annoys the hotel owners as well) but this is typical of local authorities across the world. Jet2 had informed me of this before the holiday and gave me the option of changing hotel. Glad I did not take up the offer as I had a very enjoyable stay at a very high quality hotel.

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TripAdvisor Review

Great choice of hotel

Review by LisaJay22 Preston, United Kingdom

Great hotel. All the staff we saw were very professional and friendly. The room was great, plenty of wardrobe space with hangers. Huge shower with power shower...

Beds comfy. Only gripe was not being able to work out the air con, so left the patio door open, but then you get the light from the outside lights which are permanently on and the noise of early morning revellers. The electronic blind was great though. We spent some time around the pool and found that at times when big groups gathered they would leave their cups etc and they wouldn’t be cleaned all day by any staff. The restaurant staff were brilliant. They were constantly making sure tables were cleaned and asking if you wanted drinks. The buffet style restaurant was good, with a varied choice on offer. The road the hotel was on was being maintained, so all week we had the noise of the diggers and workforce. And on being dropped off and picked up we had to walk a few minutes to another hotel, was ok for us, but some other holidaymakers with mobility issues might struggle with this, so would have been nice to have been informed.

Sounds like I’m being picky, however, overall we enjoyed our stay and would stay again.

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TripAdvisor Review

Outstanding hotel + staff

Review by tinap301 Morpeth, England, United Kingdom

Long awaited holiday after covid, still a few restrictions in Spain whilst we were there but didn’t effect holiday Hotel is exceptional in everything would highly recommend to everyone I no, I have been to many hotels over the years of travelling abroad and this was by far the most outstanding. Only one little niggle was the Wi-Fi the hotel connect you at reception rather than you just connect automatically and it was poor but that’s all that was at fault Food was amazing I have a very fussy husband and he said it was the best hotel food he’d ever had, plenty of choice, English back bacon and sausage every kind of egg for breakfast, lots of choice for lunch and evening meal. Proper puddings apple crumble, bread and butter pudding the list is endless Everyday we would say ‘not having much today’ but 3 courses later 🤣🤣 Drinks prices are really reasonable as well Rooms large lots of clothes space Pool area good We had a pool view lovely on the balcony in the afternoon We plan to return next Easter The staff here are really exceptional and a credit to the hotel

TripAdvisor Review

16th visit

Review by margerym399 altrincham

16th visit says it all. Can't fault this hotel. Great staff great food,spotlessly clean...

Rooms cleaned every day. Linen and towels changed every day. Asked for room on high floor overlooking pool request granted. Showers updated so now walk-in.Apparantly hotel closing from January-April for updating. Just hope they take elephant featured wallpaper off😰😰 .Far enough away from clubs but close to beach and promenade. Quiet hotel seems to cater for more mature people. Had 2 for 1 offer on all drinks which went down well.Great hotel would not hesitate to recommend it hope to see you all next year.

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TripAdvisor Review

Top notch

Review by David M Belfast, United Kingdom

We liked this hotel because the staff made us feel at home. The rooms were spacious and clean. The food was excellent and at breakfast the only thing missing from an Ulster fry was potato bread and soda bread. The only downside to the hotel was that the reception staff told us there were no wheelchair accessible rooms, which I later found was untrue...

But the accessible rooms only had a double bed and a shower with a lip to get over. Only one of the two lifts went down to the restaurant and both of the lifts were small. Would recommend this hotel mainly because of the staff and the food.

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